At The Detail Freak, your satisfaction is our top priority. We want you to be amazed by the transformation of your car!

Payment:

We accept cash, all major credit cards, and contactless payment options for your convenience. Payment is due upon completion of the service.

Satisfaction Guarantee:

All customers are required to be present at both the start and end of the detail appointment to ensure all areas of concern are properly addressed and to guarantee total satisfaction.

If, within 24 hours of your detail service completion, you have any concerns about the results, please don't hesitate to contact us immediately. We're committed to resolving any issues and ensuring you leave happy.

A Note About Refunds:

Due to the personalized nature of our detailing services, refunds are generally not offered. However, we understand exceptional circumstances may arise. In these cases, we'll consider each situation on a case-by-case basis.

Our Services:

Please note that all starting prices may be adjusted depending on the vehicle's condition. Any changes in price will be communicated to the customer before any work commences.

Open Communication is Key:

Open communication throughout the detailing process is vital. Feel free to ask questions or raise any concerns before, during, or after your appointment. This allows us to tailor the service to your expectations and avoid any misunderstandings.

Pre-Existing Vehicle Imperfections:

It's important to understand that while we work our magic, some pre-existing imperfections may remain. These could be extensive damage, deep scratches, or permanent stains that go beyond our detailing capabilities. We will always communicate any such limitations before we begin the service.

By entrusting The Detail Freak with your vehicle, you acknowledge our payment terms and satisfaction guarantee policy.

Dispute Resolution:

If you have concerns beyond the 24-hour window, please reach out to us. We'll do our best to address your concerns fairly. However, for claims exceeding a specific timeframe or concerning pre-existing, unrepairable damage, a mutually agreeable resolution may be necessary.

Thank you!

@ The Detail Freak Team